direksitoto Casino & Sportsbook Data Care

This page describes what we collect when you use direksitoto and how we keep that data protected. We take your privacy seriously and operate under principles of transparency, minimal collection, and secure storage. Our direksitoto platform gathers only the information necessary to operate your account, process payments, and comply with Indonesian anti-money-laundering law.

We store your data using encrypted connections and industry-standard security practices. Third-party processors — such as payment gateways for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transfers — handle specific functions but do not have access to your full account. We do not sell your personal information to advertisers or marketing firms.

Our policy applies to anyone who accesses direksitoto from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or other supported jurisdictions. If you have questions about your data or wish to exercise your privacy rights, contact our support team using the channels listed at the end of this page.

What we collect and how we use it

We collect data in three categories: account information, payment information, and behavioural data.

Account information

When you create an account on direksitoto, we require your email address, a password, and your full name. During account verification (KYC), we ask for government-issued ID, proof of address, and date of birth. We use this information to verify your identity, comply with anti-money-laundering regulations, and recover your account if you lose access to your email.

Payment information

When you deposit or withdraw on direksitoto, we record the payment method you used (e.g. QRIS, e-wallet, mobile banking), the amount, the date, and the transaction status. We do not store your full credit card number, bank account number, or e-wallet credentials — payment processors handle that data separately using encrypted tokens. Our direksitoto records contain only the last four digits of your payment method and the transaction outcome.

Behavioural data

We log your login times, the games you access, your bet amounts, and your win/loss results. We use this data to detect fraud, prevent account takeover, and comply with responsible-operator standards. We also use anonymized behavioural data to improve game performance and identify technical issues.

Third-party processors and data sharing

We work with service providers to run direksitoto. These include payment processors, cloud hosting providers, and customer-support platforms. Each processor has a specific function and may access only the data necessary for that function. For example, our local payment payment processor sees your virtual-account transfer but does not see your game history.

We do not sell your data. We may share anonymized, aggregated data (such as "monthly active users" or "average bet size") for analytics purposes, but this data cannot identify you individually.

In rare cases, we may disclose your data to law enforcement if required by court order or legal process. We will notify you of such disclosure unless Indonesian law prohibits us from doing so.

Cookies and tracking

Our direksitoto site uses cookies for three purposes:

• Session cookies: These remember you are logged in. They expire when you close your browser or log out manually.
• Preference cookies: These store your language and display settings so direksitoto remembers your choices next time you visit.
• Security cookies: These detect unusual login activity and help prevent account takeover.

We do not use advertising cookies or third-party tracking. You can disable cookies in your browser settings, but some direksitoto features may not work without them.

Data retention and deletion

We retain your account data as long as your direksitoto account exists. If you request account closure, we anonymize your personal information (name, email, ID number) but retain anonymized transaction records for seven years to comply with Indonesian anti-money-laundering law. We cannot delete transaction history because it forms part of the legal audit trail.

If you wish to delete your account on direksitoto, log into your account settings and request closure. Our compliance team reviews your request and confirms deletion once outstanding transactions settle.

Your rights and how to contact us

We collect and use your data transparently. You have the right to:

• Access your data: Request a copy of all personal information we hold about you on direksitoto. We will provide this within standard business-days windows.
• Correct your data: Update your name, email, or address in your direksitoto account settings anytime.
• Request deletion: Ask us to delete your data, subject to legal and business-continuity requirements.
• Object to processing: Request that we stop using your data for specific purposes, provided this does not prevent us from operating your direksitoto account.

To exercise any of these rights, or if you have concerns about how we handle your data on direksitoto, contact our support team:

• Email: [email protected]
• In-app: Navigate to Account → Help → Data Privacy and submit your request.
• Response time: We aim to respond to data requests within ten business days.

Policy effective date and updates

This direksitoto privacy policy is effective from the date it is posted on our site. We review our policy annually and update it to reflect changes in data practices, technology, or law. If we make material changes — such as introducing new data processors or changing how we retain data — we will send you an email notice at least thirty days before the change takes effect.

Your continued access to direksitoto after a policy update indicates your acceptance of the revised terms. If you do not agree with any change, you may request account closure and data deletion (subject to legal retention requirements).